Articles in this category Fix PC Stuck on Loading Screen Fix PC Stuck on Loading Screen Overview: If your computer hangs on the startup/loading screen and never reaches the desktop, follow these steps to get it running again or escalate if hardware repair i... Fix Keyboard or Mouse Not Working Fix Keyboard or Mouse Not Working Overview: If your keyboard keys aren’t responding or your mouse scroll won’t work, follow these quick checks before contacting IT. Concern (Topic) Keyboard or mouse n... Printer connection error Restore Printer Connection by Enabling Print Spooler Overview: If you receive an error when trying to connect to a printer, the Windows Print Spooler service may be stopped. Follow these steps to turn... How to Request a New Computer Unit How to Request a New Computer Unit Overview:If your current PC can’t keep up with your workload, you can request an upgraded or additional unit. Follow these steps to submit your request. Con Cannot access content on USB flash drive Troubleshoot USB Flash Drive Access Overview:If your computer doesn’t recognize or allow you to browse your USB flash drive, these simple checks can help you get back to your files. Concern ( Monitor No Display How to Fix a Monitor with No Display Overview:If your monitor stays blank even when plugged in, these checks will help you identify and resolve common connection issues. Concern (Topic) No display on ... PC Won’t Turn On What to Do When Your PC Won’t Turn On Overview:If your computer doesn’t power up at all no lights, fans, or sounds these quick checks can get you back online without waiting for IT. Concern Headset Microphone Not Working Fix Your Headset Microphone Not Working Overview:If people can’t hear you during calls or recordings, follow these steps to check your connection and settings. Concern (Topic) Headset microphone is no... Enable Numeric Keypad Numbers in Windows 11 Enable Numeric Keypad Numbers in Windows 11 Overview:If your numeric keypad won’t type numbers even when NumLock is on, it’s likely because Windows 11 defaults have turned on “Mouse Keys.” This guide ... Fix Printer Connection Fix Printer Connection for HR Department Overview:If members of the HR team can’t print documents, it may be due to the printer’s IP settings or the Print Spooler service. Follow these steps to rest How to set-up Dual Monitors How to Extend Your Desktop Across Dual Monitors Overview:If your mouse stops at the edge of the screen and won’t move onto the second monitor, you need to enable display extension in Windows settings.... BOSD (Blue Screen of DEATH) What to Do When Your Computer Shows a Blue Screen Overview:A blue screen (BSOD) usually means Windows encountered a critical error. Try these steps to get back in and flag any hardware issues. Concern... Stuck on reboot and select proper boot device What to Do When Your PC Is Stuck in a BIOS Loop Overview:If your computer keeps restarting into the BIOS screen and never loads Windows, try these steps to select the correct boot device and check con... Power Cord Sparks or Fails What to Do When Your PC’s Power Cord Sparks or Fails Overview:If your computer’s power cord has overheated, sparked, or shows exposed wiring, stop using it immediately and seek professional help to Adjust Your Monitor’s Brightness How to Adjust Your Monitor’s Brightness Overview:If your screen looks too dark and you can’t see clearly, adjusting the monitor’s built-in brightness controls usually fixes it in seconds. Concern (Top...